phtaya365 Privacy Policy

1. Introduction

phtaya365 ("phtaya365," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the phtaya365 online casino platform, available at phtaya365.vip (the "Platform"). This Privacy Policy describes how phtaya365 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform, and explains the rights available to you under applicable Philippine data protection law.

This Privacy Policy applies to all registered players, visitors to the phtaya365 website, and any other individuals whose personal data is processed by phtaya365 in connection with the Platform. It should be read together with our Terms and Conditions and Responsible Gaming Policy, both of which are available on this website.

By registering an account on phtaya365 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms and Conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, phtaya365 acts as the personal information controller in respect of the personal data it collects and processes in connection with the Platform. phtaya365 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions about how phtaya365 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 16 of this Policy.

3. Data We Collect

3.1 Account Registration Data

When you register a phtaya365 account, we collect the following personal information:

• Full legal name as it appears on your government-issued identification;
• Date of birth (to verify that you meet the 21+ age requirement);
• Residential address in the Philippines (city, province, postal code);
• Valid email address;
• Mobile phone number;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

In compliance with PAGCOR anti-money laundering requirements, phtaya365 collects the following verification documents before processing withdrawals:

• Copy of a valid Philippine government-issued photo ID (passport, driver's license, SSS/UMID card, or PhilSys national ID);
• Proof of address (utility bill, bank statement, or similar document issued within the last three months);
• Additional documentation as may be required for enhanced due diligence on high-value accounts.

3.3 Financial Data

pht aya365 collects financial information necessary to process deposits and withdrawals, including:

• GCash or PayMaya (Maya) account details used for transactions;
• Philippine bank account details (bank name, account number) for bank transfer transactions;
• Debit card details where applicable (card number is masked and stored in tokenized form only);
• Transaction history, including deposit amounts, withdrawal requests, and account balances.

3.4 Gaming Activity Data

phtaya365 automatically records data related to your gaming activity on the Platform, including:

• Games played, wager amounts, and game outcomes;
• Session duration, login timestamps, and logout timestamps;
• Bonus and promotion usage history;
• Responsible gaming settings and self-imposed limits.

3.5 Technical and Device Data

When you access the phtaya365 Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser type and version;
• Referring URL and pages visited within the Platform;
• Cookie identifiers and session tokens (see Section 8 for details).

3.6 Communications Data

If you contact phtaya365 customer support or communicate with us through any channel, we retain records of those communications, including the content of messages, timestamps, and any personal data you provide in the course of seeking assistance.

4. How We Collect Your Data

phtaya365 collects personal data through the following means:

• Directly from you – when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically – through cookies, web beacons, server logs, and similar tracking technologies when you access and interact with the Platform;
• From third parties – including identity verification service providers, payment processors (such as GCash and Maya), fraud detection services, and regulatory bodies where required by law;
• From publicly available sources – where necessary for compliance with anti-money laundering obligations or to verify information you have provided.

5. How We Use Your Data

phtaya365 uses the personal data it collects for the following purposes:

phtaya365 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

6. Legal Basis for Processing

phtaya365 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our obligations under the Terms and Conditions you agreed to when registering your phtaya365 account, including account management, payment processing, and service delivery;
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering obligations under Republic Act No. 9160 (as amended), and tax reporting requirements;
• Legitimate interests: Processing is necessary for phtaya365's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your rights and freedoms;
• Consent: Where we rely on your consent as the legal basis for processing (for example, for sending promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing & Disclosure

7.1 Service Providers

phtaya365 shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include identity verification and KYC service providers, payment processors (GCash, Maya, and Philippine banking partners), fraud detection and cybersecurity service providers, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are contractually required to process personal data only on phtaya365's instructions and to maintain appropriate security measures.

7.2 Regulatory and Law Enforcement Disclosure

phtaya365 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required to do so by applicable Philippine law, court order, or regulatory directive. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of phtaya365's business, personal data held by phtaya365 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7.4 No Sale of Personal Data

phtaya365 does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of personal data is limited to the purposes described in this Privacy Policy.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the phtaya365 Platform. They allow the Platform to recognize your device, remember your preferences, maintain your session, and collect analytical data about how the Platform is used.

8.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function, including session management, authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits to provide a more personalized experience.
• Analytical cookies: Collect aggregated, anonymized data about how players use the Platform to help us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats on the phtaya365 Platform.

8.3 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phtaya365 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.

9. Data Retention

phtaya365 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR and anti-money laundering regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLC reporting requirements;
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each gaming session;
• Customer support communications: Retained for two (2) years from the date of the last communication, or longer if related to an ongoing dispute or regulatory matter;
• Marketing consent records: Retained for the duration of your account and for two (2) years following account closure or withdrawal of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with phtaya365's data disposal procedures.

10. Data Security

phtaya365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the phtaya365 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems holding personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by phtaya365:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy;
• Right of access: You may request a copy of the personal data phtaya365 holds about you, along with information about how it is being processed;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by phtaya365;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to phtaya365's legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: You may request that phtaya365 provide your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe phtaya365 has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. phtaya365 will respond to all data subject requests within thirty (30) days of receipt, subject to identity verification requirements.

12. Children's Privacy

The phtaya365 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. phtaya365 does not knowingly collect personal data from individuals under the age of 21. If phtaya365 becomes aware that personal data has been collected from an individual under 21, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the source payment method.

If you are a parent or guardian and believe that a minor has registered on the phtaya365 Platform, please contact our support team immediately so that we can take appropriate action. phtaya365 takes underage gambling extremely seriously and cooperates fully with parents, guardians, and regulatory authorities in addressing such cases.

13. International Data Transfers

phtaya365 primarily processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, for example in connection with cloud hosting infrastructure or third-party software platforms. Where such transfers occur, phtaya365 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require overseas recipients to maintain data protection standards equivalent to those required under Philippine law.

By using the phtaya365 Platform, you consent to the transfer of your personal data to overseas service providers where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

14. Third-Party Links

The phtaya365 Platform may contain links to third-party websites or services for informational purposes. phtaya365 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to the phtaya365 Platform. We encourage you to review the privacy policies of any third-party websites you visit through links on our Platform.

15. Changes to This Privacy Policy

phtaya365 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Privacy Policy will be communicated to registered players via email notification and through a prominent notice on the phtaya365 Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. Your continued use of the phtaya365 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms and Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how phtaya365 protects your personal data.

16. Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way phtaya365 handles your personal data, please contact our Data Protection Officer through the following channel:

If you are not satisfied with phtaya365's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through official Philippine government channels.

This Privacy Policy was last reviewed and updated on January 1, 2026. phtaya365 reserves all rights not expressly granted herein. This Policy is governed by the laws of the Republic of the Philippines.